Privacy Policy

Korr Inc., a Delaware corporation (“Korr”, “we”, “our,” or “us”), recognizes the importance of your privacy. We want you to feel confident using our services, and this privacy policy (“Privacy Policy” or “Policy”) is to help you understand and describe how we collect, use, and disclose your information.

This Policy describes the following:

• What information we collect and how it is collected;
• How we use the information;
• With whom we may share information;
• Legal basis for processing the information;
• Your rights and choices;
• Security and storage of the information;
• Third-party websites;
• Users outside the United States;
• California and Nevada Compliance;
• Changes to the Policy; and
• Contacting Korr;

“Site” and “Services” have the meanings given to them in our “Terms of Use,” which can be found here.

Anyone using the Site and/or Services are referred to herein as “Users.” Users must have an account with us. Throughout the Privacy Policy, “you” and “your” refer to Users and potential Users.

Any terms defined in the Terms of Use and not otherwise defined in this Privacy Policy are hereby adopted by reference in this Privacy Policy.

Information We Collect

The information we collect depends on how you use the Site and the Services, your location, and applicable laws.

We may collect certain information about you that specifically identifies you or, when combined with other information we have, can be used to identify you, including, but not limited to, your name, telephone number, email address, and physical address, and any profile information you upload to your account (collectively, “Personal Information”).

We may also combine the information we have collected about you with information from publicly available sources.

Korr is directed to adults, and adults only. For this matter “adult” refers to everyone aged eighteen (18) years and older. You are not permitted to use the Site or Services if you are under the age of 18. We do not knowingly collect Personal Information from people under the age of 18, and should we discover we were provided with such information, we will promptly delete such Personal Information from our systems. If you are a parent or guardian and you are aware that your child under the age of 18 has provided us with Personal Information, please contact us at accounts@korr.co so that we can take all necessary action.

Broadly speaking, the Personal Information we collect falls into the following categories:

1. Information you provide us: In your communications with us, and through your use of Site or the Services, you or your organization may provide us with Personal Information voluntarily. This includes, but is not limited to:

• Contact information (such as your name, email address, and phone number);
• Account log-in (such as your email address);
• Troubleshooting and support information (this may include the content of your chats and other communications with us);
• Information you provided as part of the account setup or preferences; and
• Submissions (as defined in the Terms of Use);

2. Information we collect automatically: We and our Service Providers (as defined below) use Cookies and other technologies to receive and store certain information, which may or may not be Personal Information. You may opt-out of relevant cookies using opt-out features on their respective websites. Based on your opt out preferences, we may automatically collect or receive information about you whenever you access the Site or Services. In some countries, this information is considered Personal Information under applicable data protection laws.

This information may include:

• Device information: We collect information about the device and applications you use to access the Site or Services, including your IP address, browser, and operating system.
• Log data: Our systems keep log data that includes information each time the Site or Services were accessed (such as time and originating IP address).
• Usage data: We collect data about your usage whenever you interact with the Site or Services. In addition, we use third-party Service Providers to collect certain analytics including information about the activities of Users of the Site and Services.
• Communications information: We collect information regarding communications (including notifications) sent using the Site or Services, or by us (such as delivery status of emails and replies to text notifications).

3. Information we collect from other sources: We may get information about you from third-parties, such as social media platforms, other users, analytics service providers, and security service providers.

How We Use Your Information

We may use information we collect, including Personal Information, to do the following:

• Provide the Services: In order to provide the best Services we can, we will use the information you provide. We may use your information to: manage your account, respond to your inquiries, and provide customer service and support, among other things. Notwithstanding anything that may be contained herein to the contrary, you hereby acknowledge and agree that using Submissions is an integral part of our Services and that, when you make a Submission, you are granting us the right to use that Submission as we choose (as further specified in the Terms of Use).
• Improve our products: In order to improve on and develop our products and services, we analyze your use of, and interest in, the Site and Services, and in some cases services and content offered by others.
• Communicate with you:
  • Service related communications. We may send you service and administrative emails. These messages are considered essential components of the Services and you may not opt out of these messages.
  • Promotional. Unless you opt out, we may send you emails about services and news, or other topics we think are relevant. You may opt out of receiving these communications at any time by following the unsubscribe instructions provided in the promotional email you receive or by emailing us directly at accounts@korr.co with “OPT-OUT”, “UNSUBSCRIBE”, “STOP”, or “REMOVE” in the subject line. Removing your name from the email list may take a reasonable amount of time. Please note that, regardless of your request, we may still use and share certain information as permitted by this Privacy Policy or as required by applicable law.
  • Responding to your requests. We will use your information to respond to your questions or comments.
  • Administrative. We may contact you about changes in Services and offerings. We may also contact you with notices about Services and offerings, including changes to this Policy, and security and fraud notifications.
  • Research and analytics. Subject to your opt-out preference, we may contact you as part of research or data analytics projects to aid in our legitimate business interests in improving our services and products.
• Protecting Rights and Interests: We may use your information to protect our rights and interests and those of our users, and to enforce our Terms of Use and this Policy.
• Legal Compliance: We may use your information in complying with applicable legal and regulatory obligations. This includes complying with requests from law enforcement and other governmental authorities, and in meeting demands stemming from legal proceedings.
• Combined Information: We may combine the information that we collect through the Services with information that we receive from other sources and use such combined information in accordance with this Privacy Policy.
• Aggregate/De-identified Information: We may aggregate and/or de-identify any information collected through the Services so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”). We may use Aggregate/De-Identified Information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties in our discretion.
• Other: In the course of managing our business or performing business functions, we may use your information in a way described to you at the time of collection, and subject to your consent.

With Whom We May Share Your Information

We do not sell your Personal Information. We do not disclose your Personal Information in exchange for money. We do not share your Personal Information except as indicated within this Policy.

We may share your Personal Information and other information in the following ways:

• With third-party Service Providers, agents, contractors, or government entities. In order to provide a valuable service, we may work with companies, agents, or contractors (“Service Providers”). We may engage Service Providers to monitor and develop our services; develop or maintain communications, infrastructure, or information technology services; provide customer service; collect debt; and analyze or enhance data. Service Providers may have access to your information as part of their duties. Service Providers may also collect information, which may be Personal Information, on our behalf. We may share information, which may be Personal Information, with Service Providers and government entities for the following reasons: to address legal, security and safety concerns; to enforce policies and contracts; to address security breaches; and to assist in investigations. Service Providers are required to take reasonable steps to keep Personal Information secure. Service Providers are not authorized to use or disclose your Personal Information for purposes unrelated to the services they provide.
• We may share your data if we believe it is reasonably necessary for any of the following reasons: to comply with a law, regulation, legal, or governmental request, including any subpoena, court order, warrant, or other legal process; to enforce applicable Terms of Use or this Policy, including investigation of potential violations; to protect the safety, rights, or property of Korr, our Users, or the public; to detect, prevent, or otherwise address security or technical issues; to detect, prevent, or otherwise address illegal, or suspected illegal, activities, including fraud; or as evidence in litigation.
• Other Users. To the extent that you submit content to the Services or choose to make certain content or account information viewable by other users or the public, such content and information can be read, collected, and used by others with permission to view it.
• Affiliates. For research, marketing, and other purposes, we may disclose information to affiliates and subsidiaries in a manner consistent with this Policy.
• Your Company. If you are using the Site or Services as a member of a company or using a company email address, we may share information about your account with an authorized agent of your company upon request.
• Mergers and Sale Transactions. We may share your information, including Personal Information, in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our business or assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.

Information Shared with Other Users

If you share your information with other users, we take no responsibility for the way they use your information, and you provide such information at your own risk.

If you feel your information is being misused, please contact us immediately and we will review this and take action as we deem appropriate. You can also contact us to ask to remove your information from our systems as defined in this Policy.

Your Rights and Choices

• Account. You can keep your Personal Information accurate and up to date by logging in and changing it. You may also contact us to request information about your Personal Information we have collected and to request corrections to it. You may also request that we delete your Personal Information or your entire account. We will try to honor your requests to the best of our ability, subject to any legal or contractual obligations. If you would like to make any of the aforementioned requests, please contact us at accounts@korr.co. If you request for us to delete your account or Personal Information, we will only retain information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
• E-mail. You may opt out of promotional emails from us by following the opt-out link in any promotional email we send you. Please note that it may take up to ten (10) days for changes to take effect. If you opt out of promotional emails, we may continue to send service-related emails, which you may not opt-out from. If you do not wish to receive service-related emails, please delete your account.
• Cookies. You may disable Cookies via your browser settings or via limited opt-out functionality. Please refer to your browser’s help function for instructions about how to change Cookies settings. Please keep in mind that we use Cookies to enable authentication and other features, so you may need Cookies in order to use the Site or Services.
• Third Party Analytics Services. Some of the third-party analytics services we use provide the ability to opt-out. You acknowledge that these third-party services are responsible for their own websites, services, and use of your Personal Information, and we recommend checking the website of each third-party service frequently.
• Additional Rights. Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your Personal Information, such as the right to contact your local data protection authority for assistance.

Security and Storage of Information

We take the security of your Personal Information very seriously. We work hard to protect the Personal Information that you provide from loss, misuse, and unauthorized access, or disclosure. Given the nature of communications and information processing technology, there is no guarantee that Personal Information will be absolutely safe from access, alteration, or destruction by a breach of any of our physical, technical, and managerial safeguards.

You should take steps to protect against unauthorized access to your device and account by, among other things, choosing a unique and complex password that nobody else knows or can easily guess and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity. We retain the Personal Information we collect for so long as is reasonably necessary to fulfill the purposes for which the data was collected, to perform our contractual and legal obligations, and for any applicable statute of limitations periods for the purposes of bringing and defending claims.

Third-Party Links

Our Site and/or Services may contain links to third-party websites and applications. Subject to your opt-out preferences (see Your Rights and Choices), we may also use third-party advertisers, ad networks, and other advertising, marketing, and promotional companies, including to serve advertisements on our Site. Any access to and use of such linked websites and applications is not governed by this Policy but instead is governed by the privacy policies of those third parties. We do not endorse these parties, their content, or any products and services they offer. We are not responsible for the information practices of such third-party websites or applications, and should you choose to link to them through our Site or the Services you do so at your own risk.

Users Outside the USA

We host our Site and Services, and any and all databases and servers associated therewith, in the United States. If you are an individual located in the European Union, the United Kingdom, Canada or another jurisdiction outside of the United States with laws and regulations governing Personal Information collection, use, and disclosure that differ from United States laws, you should not use our Site or Services or provide us with any of your information, whether Personal Information or otherwise. Please be aware that information we collect (including through the use of methods such as Cookies and other web technologies) will be processed and stored in the United States or in other countries where we or our third-party Service Providers have operations. By using our Site and/or Services and submitting Personal Information, Users give their express consent to have it transferred to, processed, and stored in the United States or other jurisdictions which may not offer the same privacy protections available in your local jurisdiction or country of citizenship/residence.

Do Not Track

We do not support “Do Not Track” requests. To determine whether any of the third-party services we use honor “Do Not Track” requests, please read the individual privacy policy for each such service.

Dispute Resolution

To learn more about the Korr dispute resolution process, please see the Terms of Use.

Notice to California Residents

California laws, including the California Consumer Privacy Act and the “Shine the Light” law, give California residents certain rights regarding use and disclosure of “personal information” (as defined under California law). Korr will comply with all relevant California privacy laws, and will not share a User’s “personal information” with third parties for their own direct marketing purposes.

Notice to Nevada Residents

Nevada residents may have the right to opt out of the sale of “personally identifiable information” for monetary consideration (as such terms are defined under Nevada law). While Korr does not engage in the practice of selling “personally identifiable information” for monetary consideration, Users may submit a request to Korr to opt out of any potential future sales under Nevada law by emailing us at accounts@korr.co. Korr will take reasonable steps to authenticate the identity of the User to verify the request, comply with the User’s opt out of sales request, and respond to such request.

Changes to this Policy

This Policy is current as of the date first set forth above.

Korr may change this Policy from time to time in its discretion, including if we change the way we handle information. We may also change this Policy to make clarifications or adjustments. If we make such changes, we will post them here. You are responsible for checking this page for such changes. If you continue using Korr after changes are made effective, you agree to the revised Policy.

Contacting Us

If you have any questions or comments about this Policy, please contact us at accounts@korr.co.